Terms & Conditions
DEFINITION
- Website ("Company", "We", “Us", and "Our"): Refers to MAROU FRANCE, the entity that operates the online platform [Insert Website URL], through which We offer and sell Products to our clients.
- Customer ("User", "You", “Your”, and "Client"): Any individual or entity who purchases a Product through the Website and/or holds a personal account on the Website.
- Order ("Purchase"): The process by which the Customer selects Products to purchase.
- Products ("Items"): All items offered for sale on the Website.
COMERCIAL TERMS
Pricing and Taxes
Prices for our products are subject to change without notice before your order is accepted. All prices include French VAT and any other applicable taxes. We reserve the right to adjust prices if unforeseen circumstances affect our delivery costs, like changes in government policy, customs duties, shipping rates, or foreign exchange rates. If this happens, you can cancel your order.
Customs and Taxes
Any order placed and delivered outside European Union may be subject to any taxes and customs duties imposed when the package arrives at its destination.
We apply Delivered Duty Paid (DDP). However, there may be additional costs that we cannot cover up front, such as handling charges and brokerage and disbursement fees, which are not included in the calculation of import duties and taxes.
These are your responsibility, not ours, including dealing with customs and any related costs.
Shipping and Delivery
The cost of shipping is based on the delivery method, destination, and the size and weight of your order. We'll give you the shipping cost at checkout. Remember, unpaid orders won't be shipped.
Payment Terms
We accept one-time payments via Visa, MasterCard, American Express, PayPal, and more. Your payment must be authorized by your card issuer, or we can't process your order. The transaction will be in Euros, and your bank might charge you an exchange fee.
USER AGREEMENT
Use of Cookies
We use cookies to remember your preferences and provide a smooth shopping experience. By continuing to use our site, you agree to our cookie use. For details, please visit our Cookies Policy.
Intellectual Property
The content, organization, graphics, design, compilation, and other matters related to our website are protected under applicable copyrights, trademarks, patents, trade dress, and other property rights. The use of any MAROU FRANCE content or branding without our express written consent is strictly prohibited.
The intellectual property extends to the layout and design of our website, the graphics and images it contains, and the underlying technology used to provide it. Any attempt to disassemble, reverse engineer, or tamper with the technology is a violation of our rights and may be subject to legal action.
Our trademarks, including MAROU FAISEURS DE CHOCOLAT, are registered and signify the quality you can expect from our products. The unauthorized use of these marks is a violation of our trademarks and fair competition laws.
Third-Party Links
We may provide links to third-party websites for your convenience and information. While we aim to select reputable websites, we have no control over, and no liability for, any third-party websites or their contents. The inclusion of any link does not imply our endorsement of the site, its operator, or its content. Any use you make of the information provided on our site, or any site or service linked to by our site, is at your own risk.
SALE CONDITIONS
Returns and Refunds
For details on returns and refunds, please visit our Return & Refund Policy.
Product Guarantee
Check the expiry date on your chocolates, which you can find on each package. They're best enjoyed fresh, so we recommend picking a delivery date close to when you plan to indulge. Store them in a cool place (14 to 18°C) away from light for the best experience.
We reserve the right to make changes to these Terms and Conditions at any time. Your continued use of the site after such changes are posted will signify your acceptance of the revised terms.
