Marou's Sweet Secrets: Your Questions, Our Answers!

Our chocolate is made from cacao beans sourced from six provinces in southern Vietnam: Dak Lak, Lam Dong, Dong Nai, Ba Ria, Tien Giang, and Ben Tre. Each region imparts its unique flavor characteristics to the beans, enriching the diversity of our single-origin chocolate bars.

Yes, we are deeply committed to an ethical approach in sourcing our chocolate. Our philosophy centers on building long-term, direct relationships with small-scale farmers and fermenters in Vietnam. We ensure fair pricing, well above the average commodity market rates, providing financial stability and support to our producers. Additionally, our approach emphasizes sustainable farming practices, encouraging biodiversity and minimal chemical use.

Marou Chocolate is not officially Fairtrade certified. We believe that our ethical and sustainable practices go beyond the standard Fairtrade requirements. That's why we have established our own label, "DOING GOOD & TASTING GOOD," which reflects our commitment to both exceptional quality and responsible sourcing.

While our focus is on high-quality, sustainable ingredients, our chocolates are not certified organic. We work closely with small-scale Vietnamese farmers who employ environmentally friendly practices, including diverse crop cultivation and minimal chemical use. This approach aligns with organic principles, but we prioritize direct support and fair pricing for farmers over the cost and process of organic certification.

For specific allergen details, it's best to check the packaging of each product, as it will provide the most accurate and up-to-date information. If you have particular concerns or need more detailed information, feel free to contact us directly.

Our chocolates do not contain soy lecithin. We are committed to keeping our chocolates as pure and natural as possible, focusing on the rich, distinct flavors of our single-origin cacao. By avoiding additives like soy lecithin, we ensure a more authentic and high-quality chocolate experience.

No, we do not contain palm oil. In our commitment to using locally sourced Vietnamese ingredients, we opt for coconut oil instead, aligning with our dedication to quality and regional authenticity.

We make our chocolates in Ho Chi Minh City, Vietnam. Our production process is a careful blend of traditional methods and modern techniques, beginning with sourcing the finest cacao beans from local Vietnamese farmers. Each step, from roasting the beans to the final packaging, is meticulously managed to ensure the highest quality in every chocolate bar we produce.

To ensure the best quality and flavor, it's recommended to store our chocolates in a cool, dry place, ideally between 18°C and 24°C. Check our packaging for specific shelf-life details.

If you have allergies, please refer to our packaging for allergen information. Despite our high production standards, the possibility of cross-contamination exists.

Our chocolates are generally suitable for vegetarians and many are vegan-friendly. We mainly avoid animal products, except for specific varieties containing dairy. While not certified halal or kosher, we encourage checking the ingredient list for specific dietary needs and are available for further inquiries.